Privacy Notice
Mobile IV Therapy · Puerto Vallarta, Jalisco and Mexico City
Last updated: July 2025
1. Data Controller
Mobile IV Therapy ("the Company", "we", "us", or "our") is responsible for the processing of your personal data. We are located in Puerto Vallarta, Jalisco, Mexico, and also provide services in Mexico City.
You may contact us through:
- 📧 mobileivtherapypv@hotmail.com
- 📞 +52 322 190 5156
- 💬 WhatsApp: +52 322 190 5156
2. Personal Data We Collect
To provide our services, we collect the following categories of personal data:
Identification and contact data
- Full name
- Phone number / WhatsApp
- Email address
- Home or service location address
Sensitive health data
These data require your express consent under applicable Mexican law (LFPDPPP).
- Blood type
- Known allergies (medications, foods, substances)
- Current medications
- Chronic medical conditions or diagnoses
- Cardiac, kidney, or liver conditions
- Pregnancy or breastfeeding status
- Recent surgeries
- Additional health notes
3. Purposes of Processing
Primary purposes (necessary to provide the service):
- Provide the requested IV therapy and home nursing services
- Verify your health status and ensure the safety of the procedure
- Manage and confirm appointments
- Communicate with you before, during, and after the service
- Issue service receipts and records
- Comply with applicable legal and regulatory obligations
Secondary purposes (you may opt out):
- Sending promotions, discounts, or news about our services
- Satisfaction surveys
- Service improvement and customer experience enhancement
4. Data Transfers
We do not transfer your personal data to third parties without your consent, except in the following cases permitted by law: (a) when required by competent authorities through a court order or legal mandate; (b) to protect your physical integrity in the event of a medical emergency. Your health data is never shared for commercial purposes.
5. Your Rights
Under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you have the right to:
Know what personal data we hold about you and how we use it.
Request correction of inaccurate or incomplete data.
Request deletion of your data when no longer necessary.
Object to the use of your data for secondary purposes.
To exercise your rights, email us at mobileivtherapypv@hotmail.com or contact us via WhatsApp at +52 322 190 5156. We will respond within a maximum of 20 business days.
6. Cookies and Tracking Technologies
Our website may use first-party cookies for technical and functional purposes, such as remembering your language and currency preferences. We do not use third-party tracking cookies for advertising purposes.
7. Data Security
We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. Access to your health data is restricted exclusively to the authorized nursing and medical staff providing the service.
8. Changes to This Privacy Notice
We may update this Privacy Notice at any time. We will post the current version on this website with the date of the last update. We recommend reviewing it periodically. Continued use of our services after an update implies your acceptance.
This privacy notice is issued in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations, in force in the United Mexican States.